|
Hello, Sebastian,
The human brain is, at its core, an editing machine. It deletes the familiar to save energy. If you've ever driven a well-worn route, then arrived not really remembering how you got there, you'll know this feeling.
The same instinct runs the world of brands, ideas and people.
Whatever blends in vanishes. Whatever breaks the pattern sticks.
The good news is this can be engineered.
So here are seven ways you can use this to your advantage.
1. Own a colour
Cadbury fought for years to trademark a shade of purple. Coca-Cola's recognisable from its bottle in the dark. You don't have to be different. You have to be recognisable.
2. Split the room
Marmite's sold "love it or hate it" for decades, cheerfully waving away half its market. Trying to be liked by everyone is the surest way to be remembered by no one.
3. Admit the flaw
The Pratfall Effect: a visible weakness can make you more trusted, not less. Avis built a fortune on "We're only number two, so we try harder." Perfection is forgettable. A good flaw is sticky.
4. Invent a character
Comparethemarket sold price comparisons, the least lovable product on earth, then invented Aleksandr the meerkat and built an empire on him. A character gives people something to feel about a brand they'd otherwise scroll straight past.
5. Look wrong on purpose
Every water brand chased pure and serene. Liquid Death sold water in a tallboy can that looks like cheap lager, stamped "Murder Your Thirst" on the front, and it's now worth over a billion dollars. They didn't sell water. They sold the opposite of water marketing.
6. Break the pattern
Your brain bins the seven identical items on a shelf and fixes on the one that's wrong. (Psychologists call it the von Restorff effect.) In a deck, an inbox or a meeting, the pattern-break is the bit that survives.
|